A single selling platform for seamless customer experiences
Trying to make the leap from single channel commerce to omni-channel by implementing disparate technology solutions often creates an inflexible and fragile system that’s further compromised by data silos. While integrating existing POS, e-commerce, and distributed order management systems can help you achieve an omni-channel experience, it can be frustrating and costly to maintain over time.
Infor is taking a different approach: we call it Converged Commerce. This cohesive, truly omni-channel solution delivers not only a more consistent experience for your customers, but also for your employees. They won’t have to duplicate efforts adjusting channel-specific data or processes. All your customer touch points are managed together. That’s better for your customers, better for your employees, and better for your business. Watch the video to see how we’re reinventing retail with Converged Commerce.