Omni-channel for retail

Mastering the art of omni-channel retailing

by Infor Retail | Converged Commerce | January 3, 2017

Omni-channel engagement has become the standard operating procedure in retail and retailers have had to determine what this means for their particular brand and customer. This post explores how these changes have come about and what it means for the future of retail.

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Reinventing Retail: Passion

by Infor Retail | NRF | December 29, 2016

In this video, you’ll see that Infor Retail’s vision to reinvent an industry would be nothing without the enduring passion of our worldwide team.

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Reinventing Retail: Vision

by Infor Retail | NRF | December 22, 2016

Infor Retail is revolutionizing the customer experience We believe that modern, user-focused technology can create a future-proofed retail enterprise with shopping experiences that are more personal and dynamic to keep customers happy today, and coming back tomorrow. But it takes more than just vision to revolutionize an industry. You need the passion to rebuild decades-old… Read more »

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Reinventing Retail: 2016 retail holiday predictions

by The Infor Retail team | Reinventing Retail | December 19, 2016

Featuring GT Nexus supply chain expert Guy Courtin With the winter holidays quickly approaching, we sat down with Guy Courtin, VP of industry and solutions at GT Nexus, to discuss the effects of online shopping, current events, and lenient return policies this holiday season. We talked about the near-ubiquity of discounts, and whether or not… Read more »

how retailers work on a global level

Reinventing retail around the world

by The Infor Retail team | Converged Commerce | December 15, 2016

Next generation software that’s changing how retailers work, on a global level Many retailers have already realised they need to be able to seamlessly integrate data across the enterprise. But data, and Big Data, are just part of the answer. The necessity is for software solutions that are not only analytics-driven and dynamic, but also… Read more »

Infor Retail Converged Commerce

Shopping made simple with Converged Commerce

by Infor Retail | Converged Commerce | December 15, 2016

A single selling platform for seamless customer experiences Trying to make the leap from single channel commerce to omni-channel by implementing disparate technology solutions often creates an inflexible and fragile system that’s further compromised by data silos. While integrating existing POS, e-commerce, and distributed order management systems can help you achieve an omni-channel experience, it… Read more »

Infor Leaderboard

Infor makes a splash on the 2016 RIS News Software LeaderBoard

by Infor Retail | Announcements | December 15, 2016

Number one in ROI and several prestigious top-five rankings At Infor, we have the honor of working with some of the most innovative companies in retail—companies that are helping define the future of omni-channel commerce. We’re proud that these companies rely on us for the solutions that enable them to engage their customers more effectively… Read more »

Infor Retail Manifesto UK

The Infor Retail Manifesto

by The Infor Retail team | Announcements | December 6, 2016

Transforming an industry—and the experience—with next generation technology Infor Retail is revolutionising the retail industry. We’re working with retailers in more than 67 countries, providing them with the next generation of enterprise software—which we’re building from the ground up for modern, personalised shopping experiences. From the board room to the showroom floor, retail will never… Read more »

How supply chain visibility translates to happier customers

Traceability: Beyond compliance

by The Infor Retail team | Assortment Planning | November 29, 2016

How supply chain visibility translates to happier customers In a global supply chain where hundreds of materials from dozens of countries can go into making just one garment, it’s imperative that retailers have complete visibility into when, where, and how their goods are traveling around the world. To make things even more complicated, consumers are… Read more »

Virtual visit to the Infor Retail Garage

The Infor Retail Garage

by The Infor Retail team | Digital Transformation | November 21, 2016

A culture built around design thinking; products built around customers At Infor Retail, we have a mantra: Start at the end. We believe that great enterprise software begins by understanding the people who will be using it every day and getting to know how they work (and how they’d like to work). That’s the foundation… Read more »

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Reinventing Retail 8: Ziad Nejmeldeen

by The Infor Retail team | Reinventing Retail | November 18, 2016

Data science isn’t only changing the retail game, it’s rewriting the rules Chief Scientist at Infor Dr. Ziad Nejmeldeen joined us on this episode of the Reinventing Retail podcast to talk about the impact of big data and predictive analytics across the retail industry. We learned that through the power of design-led user experiences, next-generation… Read more »

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Don’t be tricked—Halloween is a treat for retailers

by Infor Retail | Assortment Planning | October 27, 2016

Halloween candy, costumes, and party prep are worth billions Temperatures might drop in the fall, but that doesn’t stop Halloween from being one of the hottest retail holidays of the year. Total Halloween spending is growing by 12% year over year, and shoppers are spending an average of $82.93 for the holiday—additionally, more than half… Read more »

Is Christmas coming too early for retailers?

Is Christmas coming too early for retailers?

by Infor Retail | Assortment Planning | October 19, 2016

How soon is too soon for holiday shopping? In an effort to appeal to early holiday shoppers—and maybe beat the competition to the punch—many stores have stretched the gift buying season to begin as early as mid-October. For some multi-tasking store goers, the ability to buy Christmas decorations alongside Halloween candy is a great convenience.… Read more »

converged commerce

Omni-channel retailing: Even if it ain’t broke, you should still fix it

by Infor Retail | Converged Commerce | October 13, 2016

Whether retailers have jumped on board with omni-channel or not, engaging with customers across every platform to enable personalized shopping experiences isn’t a new concept. But as retailers assess the multiple solutions to tackling omni-channel and struggle with the need to differentiate themselves in the marketplace, shoppers can’t tell the difference between retailers with seamless,… Read more »

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Retailers share concerns heading into the 2016 presidential election

by Infor Retail | Supply Chain | October 6, 2016

Retail executives weigh in on the potential supply chain consequences of the 2016 presidential election Presidential elections can present a significant risk for retail businesses, which can suffer negative consequences from even the smallest legal or regulatory changes. When it comes to this year’s presidential race, both candidates share relatively similar positions on the topic… Read more »

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The DL on PSL

by Infor Retail | Infographics | September 22, 2016

Fall is here, and so is the Pumpkin Spice Latte. Check out this infographic to see how Starbucks’ iconic coffee drink has created an economy all its own—and how the retail industry is cashing in on the PSL craze.