Omni-channel engagement has become the standard operating procedure in retail and retailers have had to determine what this means for their particular brand and customer. This post explores how these changes have come about and what it means for the future of retail.
In this video, you’ll see that Infor Retail’s vision to reinvent an industry would be nothing without the enduring passion of our worldwide team.
Infor Retail is revolutionizing the customer experience We believe that modern, user-focused technology can create a future-proofed retail enterprise with shopping experiences that are more personal and dynamic to keep customers happy today, and coming back tomorrow. But it takes more than just vision to revolutionize an industry. You need the passion to rebuild decades-old… Read more »
Featuring GT Nexus supply chain expert Guy Courtin With the winter holidays quickly approaching, we sat down with Guy Courtin, VP of industry and solutions at GT Nexus, to discuss the effects of online shopping, current events, and lenient return policies this holiday season. We talked about the near-ubiquity of discounts, and whether or not… Read more »
Next generation software that’s changing how retailers work, on a global level Many retailers have already realised they need to be able to seamlessly integrate data across the enterprise. But data, and Big Data, are just part of the answer. The necessity is for software solutions that are not only analytics-driven and dynamic, but also… Read more »
A single selling platform for seamless customer experiences Trying to make the leap from single channel commerce to omni-channel by implementing disparate technology solutions often creates an inflexible and fragile system that’s further compromised by data silos. While integrating existing POS, e-commerce, and distributed order management systems can help you achieve an omni-channel experience, it… Read more »
Number one in ROI and several prestigious top-five rankings At Infor, we have the honor of working with some of the most innovative companies in retail—companies that are helping define the future of omni-channel commerce. We’re proud that these companies rely on us for the solutions that enable them to engage their customers more effectively… Read more »
Transforming an industry—and the experience—with next generation technology Infor Retail is revolutionising the retail industry. We’re working with retailers in more than 67 countries, providing them with the next generation of enterprise software—which we’re building from the ground up for modern, personalised shopping experiences. From the board room to the showroom floor, retail will never… Read more »
How supply chain visibility translates to happier customers In a global supply chain where hundreds of materials from dozens of countries can go into making just one garment, it’s imperative that retailers have complete visibility into when, where, and how their goods are traveling around the world. To make things even more complicated, consumers are… Read more »
A culture built around design thinking; products built around customers At Infor Retail, we have a mantra: Start at the end. We believe that great enterprise software begins by understanding the people who will be using it every day and getting to know how they work (and how they’d like to work). That’s the foundation… Read more »
Data science isn’t only changing the retail game, it’s rewriting the rules Chief Scientist at Infor Dr. Ziad Nejmeldeen joined us on this episode of the Reinventing Retail podcast to talk about the impact of big data and predictive analytics across the retail industry. We learned that through the power of design-led user experiences, next-generation… Read more »
Halloween candy, costumes, and party prep are worth billions Temperatures might drop in the fall, but that doesn’t stop Halloween from being one of the hottest retail holidays of the year. Total Halloween spending is growing by 12% year over year, and shoppers are spending an average of $82.93 for the holiday—additionally, more than half… Read more »
RIS News Q&A with David Dorf RIS News recently sat down with David Dorf, Infor’s VP of Product Strategy, Digital & CX to discuss the current state of mobility in retail and the opportunities it offers retailers, as well as the challenges retailers face and things they should keep in mind as they adopt this… Read more »
How soon is too soon for holiday shopping? In an effort to appeal to early holiday shoppers—and maybe beat the competition to the punch—many stores have stretched the gift buying season to begin as early as mid-October. For some multi-tasking store goers, the ability to buy Christmas decorations alongside Halloween candy is a great convenience.… Read more »
Whether retailers have jumped on board with omni-channel or not, engaging with customers across every platform to enable personalized shopping experiences isn’t a new concept. But as retailers assess the multiple solutions to tackling omni-channel and struggle with the need to differentiate themselves in the marketplace, shoppers can’t tell the difference between retailers with seamless,… Read more »
For Levi’s, responsible sourcing and retail growth go hand-in-hand Fast fashion is one of the most profitable trends in retail today, and a business model that many retailers aim to emulate—but creating a supply chain that can take apparel from runway to showroom floor in a matter of weeks often comes at the cost of… Read more »
Retail executives weigh in on the potential supply chain consequences of the 2016 presidential election Presidential elections can present a significant risk for retail businesses, which can suffer negative consequences from even the smallest legal or regulatory changes. When it comes to this year’s presidential race, both candidates share relatively similar positions on the topic… Read more »
What does your customer journey look like? When it comes to following the customer journey, retailers need to consider an array of important questions. Where are we meeting with our customers? Who are they, and how do they interact with us? What facets of our interactions are working, and which aren’t? Are we always working… Read more »
The past month brought a barrage of headlines about a topic that was once rarely seen in the news: the global supply chain. But with the recent bankruptcy of South Korean shipping company Hanjin, the retail industry has experienced such a profound disruption that it’s impossible to ignore. The news serves as a cautionary tale… Read more »
Fall is here, and so is the Pumpkin Spice Latte. Check out this infographic to see how Starbucks’ iconic coffee drink has created an economy all its own—and how the retail industry is cashing in on the PSL craze.
Infor Retail celebrates the convergence of technology and fashion at New York Fashion Week.
Steve Boese discusses why modern HR software is an investment every retailer should make.
DSW and Infor Retail are teaming up to transform the retail industry.
New shopper habits are forcing retailers to switch up their back-to-school strategies on the fly.
Nunzio Esposito, UX Director of Infor CX, shares his thoughts on reinventing retail enterprise software.
Social media platforms like Pinterest are quickly becoming some of retail’s most sought-after selling channels.
See how modern retailers can succeed using a Formula 1 racing technique called slipstreaming.
Some smart retailers are finding new ways to increase visibility during the Summer Games.
They may be frustrating, but with new upgrades and better security, EMV cards are worth the hassle.
In this episode of Reinventing Retail, Melissa Campanelli of Total Retail fills us in on the opportunities presented by what she calls “white space” in the retail industry.