Cocktail hour at the supermarket? A department store with no clothes? In the race to save stores, retailers are experimenting with all kinds of new formats. Here’s another reason experience matters.
Winter is coming. These battles will ultimately determine the victors of the retail war.
Retail as we know it is dying—but as the industry transforms, customers are poised to enjoy some of the greatest retail experiences that have ever existed. This is the golden age of retail.