For years, retailers have been scrambling to figure out how to reach millennials. Now, Generation Z is taking over. To make the most of this growing market segment, retailers need to start thinking about their future customers now.
RIS News Q&A with David Dorf RIS News recently sat down with David Dorf, Infor’s VP of Product Strategy, Digital & CX to discuss the current state of mobility in retail and the opportunities it offers retailers, as well as the challenges retailers face and things they should keep in mind as they adopt this… Read more »
What does your customer journey look like? When it comes to following the customer journey, retailers need to consider an array of important questions. Where are we meeting with our customers? Who are they, and how do they interact with us? What facets of our interactions are working, and which aren’t? Are we always working… Read more »
They may be frustrating, but with new upgrades and better security, EMV cards are worth the hassle.
Whether it’s eliminating long checkout lines or enabling more personal customer service, wearable tech is poised to change the way we shop forever.
The first ever Shoptalk in sunny Las Vegas was a smashing success. From retail tech startups to countless keynotes from retailers like Jet.com, Dollar Shave Club, and Birchbox, there was no shortage of industry insights.
From seamless customer service to safer stores, biometrics are changing the face of retail. Find out how retailers and shoppers can both benefit.
Discover how retailers are using big data to provide a better shopper experience and improve efficiency in brick-and-mortar stores with heat mapping technology.
For today’s top retailers, charitable giving is an integral driver of customer loyalty.
Today’s fashion retailers should keep a close eye on the quiet innovators—whose novel strategies are poised to disrupt the industry.
Virtual reality, augmented reality and cutting edge in-store experiences are sweeping across brick-and-mortar retailers everywhere. These are five of our favorites.
Infor VP of Fashion Jennifer Loverude on the secret ingredient to customer loyalty in fashion retail.
Here are some brand new retail technologies that will shape the way we shop during the 2015 holiday season—and, if they can engage enough consumers and help the bottom line—well into the future. Fresh prints Two of the most difficult problems facing mobile payments are security and convenience. A recent MasterCard survey of about 10,000… Read more »
The numbers are in, and as expected, Black Friday 2015 is a fascinating microcosm for the big, overarching trends that are redefining today’s retail landscape. Here are some of the lessons learned: Black Friday sales are down by about $1 billion dollars, with the big losses primarily in brick-and-mortar stores. Instead of rushing out at… Read more »
Black Friday will never be the same again, thanks to next-generation retail software and purchasing experiences that are designed for the customers of the future.
Duncan Angove, Infor President, points out that retail is not only the epicenter of emerging technology, but where all the world’s supply chains end.