Who is generation Z: meet generation Z

Millennials, move over: Meet Gen Z

by The Infor Retail team | Customer Experience | February 28, 2017

For years, retailers have been scrambling to figure out how to reach millennials. Now, Generation Z is taking over. To make the most of this growing market segment, retailers need to start thinking about their future customers now.

Top 4 things we learned at Shoptalk 2016

by Infor Retail | Customer Experience | May 24, 2016

The first ever Shoptalk in sunny Las Vegas was a smashing success. From retail tech startups to countless keynotes from retailers like Jet.com, Dollar Shave Club, and Birchbox, there was no shortage of industry insights.

Making spirits bright: 5 retail inventions to light up the holiday shopping experience

by Infor Retail | Customer Experience | December 16, 2015

Here are some brand new retail technologies that will shape the way we shop during the 2015 holiday season—and, if they can engage enough consumers and help the bottom line—well into the future. Fresh prints Two of the most difficult problems facing mobile payments are security and convenience. A recent MasterCard survey of about 10,000… Read more »

Black Friday 2015: Store traffic is down, but the shopping experience remains crucial

by Infor Retail | Customer Experience | December 4, 2015

The numbers are in, and as expected, Black Friday 2015 is a fascinating microcosm for the big, overarching trends that are redefining today’s retail landscape. Here are some of the lessons learned:  Black Friday sales are down by about $1 billion dollars, with the big losses primarily in brick-and-mortar stores. Instead of rushing out at… Read more »